The customer service was great! We were in a pinch to get a hot tub replaced on a rental home and everyone at the Hot Tub Store was very accommodating to assisting us in getting a new one quickly.

The Hot Tub Store did an amazing job of helping us pick out a hot tub and installed it beautifully. They were excellent at communicating throughout the entire process. We are very, very happy customers.

This is my second hot tub purchase from this store. My first was 17 years ago; yes, my first Hot Springs Spa Jetsetter lasted that long. I had a wonderful experience then, and nothing has changed. Professional, knowledgeable, courteous, friendly service is what you can expect from The Hot Tub Store. Installation took no time at all, and every aspect of the hot tub operations was explained thoroughly. Thanks for offering a great product at a great price with fantastic service to back it up.

Did an excellent job at fixing our hot tub. Very responsive, technician was on site to repair within a couple of hours. Cost was very reasonable.

I purchased a used hot tub for my parent’s Christmas gift. The Hot Tub Store delivered it 2 days before the holiday, while my parents were at work. When they got home it was clear to see this surprise was gonna be hard to top.....ever!!!!! Mark, Adam, Sam, and Coby did an awesome job on the installation. They were all so friendly and easy to deal with. Recommending them to everyone I know! Thanks for blowing this Christmas right out of water!